Privacy policy

Introduction

This privacy policy refers to the website www.tremorgio.ch and to the services offered through it. It does not extend to pages or websites accessible via links and operated by third parties. Users are therefore encouraged to carefully review the relevant privacy policies of such websites for a more detailed understanding of the data processing carried out through them.

Identity and Contact Details of the Data Controller

In accordance with applicable data protection laws (in particular the Swiss Federal Act on Data Protection, FADP, and the GDPR), personal data of website users will be processed by:

Azienda Elettrica Ticinese (AET), El Stradún 74, 6513 Monte Carasso (Data Controller).

Types and Purposes of Processing

Browsing Data

Log files:

Each time the website is accessed, it collects general and anonymous data and information, which are stored in the server log files.
The following data may be collected: browser and operating system used, website from which access is made to our site, visited subpages, date and time of access, IP address, Internet service provider, and other similar data useful for ensuring the security of IT systems.
Purpose: to ensure the proper functioning of the website, optimize content and advertising, provide useful information to competent authorities (e.g., in the event of a cyberattack), and ensure system security.

Cookies:

The website uses cookies, i.e. text files stored in the user’s browser. Users can delete cookies at any time.
Types: session cookies (expire when the browser is closed), persistent cookies, first-party cookies, third-party cookies, technically necessary cookies (e.g., storing language settings and login information).
Purpose: to simplify the use of the website and improve quality and content.

Cable Car Ticket Purchase

Data collected: first name, last name, company, address, postal code, city, country, email.

Registration on the Partner Portal

Registration is available for agencies, hotels, and sales points.
Data collected: first name, last name, company, address, postal code, city, country, email.
Purpose: management of pre-orders and sending of promotional material.

Subscription to Newsletter and Email Marketing

Data collected: email address, IP address, date and time of registration.
A double opt-in procedure with confirmation email is used.

Contact Forms and Emails

Data collected: data entered in the form, email address, IP address, date and time.
Purpose: handling requests, preventing abuse, ensuring IT security.

Profiling / Automated Individual Decision-Making

No profiling techniques are used and no automated individual decisions are made.

Categories of Recipients of Personal Data and Transfer of Data Abroad

AET is supported in managing this website by an external company providing web hosting services (and therefore having access to certain personal data), which offers adequate guarantees in terms of security.

AET does not otherwise transfer data to third parties, except within the scope of software maintenance carried out by external consultants, who may be based in Switzerland, Italy, or Germany, and who provide adequate security guarantees. Data transfers only take place to countries and organizations that ensure an adequate level of data protection.

Data Retention Period

The relevance of personal data is reviewed periodically (in principle once a year). Personal data that is no longer up to date or necessary is deleted.

Contact Email Address and Exercise of Data Subject Rights

Data subject rights may be exercised by sending an email to: protezione.dati@aet.ch.

Right to Lodge a Complaint with the Federal Data Protection Authority

The data subject has the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner.